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Services & Information:

Consumer Rights

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General Information:

1. RIGHT TO SATISFACTION OF BASIC NEEDS Aia Tatau mo le Faamalieina o Manaoga Masani To have access to basic, essential goods and services: adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.

2.RIGHT TO SAFETY Aia Tatau mo le Saogalemu To be protected against products, production processes and services which are hazardous to health or life.

3.RIGHT TO INFORMATION Aia Tatau mo Faamatalaga To be given the facts needed to make an informed choice, and to be protected against dishonest or misleading advertising and labelling.

4.RIGHT TO CHOOSE Aia Tatau mo lau Filifiliga To be able to select from a range of products and services, offered at competitive prices with an assurance of satisfactory quality.

5.RIGHT TO REPRESENTATION Aia Tatau mo le Aafiaga Faa-le-Tulafono To have consumer interests represented in the making and execution of government policy, and in the development of products and services.

6.RIGHT TO REDRESS Aia Tatau mo le Totogi o Oloa ma Auaunaga ua le Talafeagai To receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods or unsatisfactory services.

7.RIGHT TO A HEALTHY ENVIRONMENT Aia Tatau mo se Siosiomaga Mama To live and work in an environment which is non-threatening to the well-being of present and future generations.

8.RIGHT TO CONSUMER EDUCATION Aia Tatau mo Aoaoga Faapitoa mo Tagata Faatau To acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.

1. RIGHT TO SATISFACTION OF BASIC NEEDS
Aia Tatau mo le Faamalieina o Manaoga Masani
To have access to basic, essential goods and services: adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.

2.RIGHT TO SAFETY
Aia Tatau mo le Saogalemu
To be protected against products, production processes and services which are hazardous to health or life.

3.RIGHT TO INFORMATION
Aia Tatau mo Faamatalaga
To be given the facts needed to make an informed choice, and to be protected against dishonest or misleading advertising and labelling.

4.RIGHT TO CHOOSE
Aia Tatau mo lau Filifiliga
To be able to select from a range of products and services, offered at competitive prices with an assurance of satisfactory quality.

5.RIGHT TO REPRESENTATION
Aia Tatau mo le Aafiaga Faa-le-Tulafono
To have consumer interests represented in the making and execution of government policy, and in the development of products and services.

6.RIGHT TO REDRESS
Aia Tatau mo le Totogi o Oloa ma Auaunaga ua le Talafeagai
To receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods or unsatisfactory services.

7.RIGHT TO A HEALTHY ENVIRONMENT
Aia Tatau mo se Siosiomaga Mama
To live and work in an environment which is non-threatening to the well-being of present and future generations.

8.RIGHT TO CONSUMER EDUCATION
Aia Tatau mo Aoaoga Faapitoa mo Tagata Faatau
To acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.