FAIR TRADING & CODEX DEVELOPMENT DIVISION (FTCD)
Fefaatauaiga talafeagai
Consumer Rights
WHAT ARE CONSUMER RIGHTS?
Consumer Rights are government regulations designed and implemented to protect the interest of consumers. An example of this is government regulations which require a business to disclose details of its products and production processes, particularly where public health or safety may be an issue.
WHY ARE CONSUMER RIGHTS SO IMPORTANT?
Consumers are entitled to rights as consumers, and these rights provide protection to consumers. The formulating of rights through government legislations, and through the formation of consumer organisations and agencies, help consumers make better choices in the market place.
CONSUMER RIGHTS
 Consumer Rights Poster
There are 8 main Consumer Rights, protecting the rights of all Samoans:
1.RIGHT TO SATISFACTION OF BASIC NEEDS
Aia Tatau mo le Faamalieina o Manaoga Masani
2.RIGHT TO SAFETY
Aia Tatau mo le Saogalemu
3.RIGHT TO INFORMATION
Aia Tatau mo Faamatalaga
4.RIGHT TO CHOOSE
Aia Tatau mo lau Filifiliga
5.RIGHT TO REPRESENTATION
Aia Tatau mo le Aafiaga Faa-le-Tulafono
6.RIGHT TO REDRESS
Aia Tatau mo le Totogi o Oloa ma Auaunaga ua le Talafeagai
7.RIGHT TO A HEALTHY ENVIRONMENT
Aia Tatau mo se Siosiomaga Mama
8.RIGHT TO CONSUMER EDUCATION
Aia Tatau mo Aoaoga Faapitoa mo Tagata Faatau
FURTHER INFORMATION
Should you require further information concerning Consumer Rights in Samoa, please contact:
Ministry of Commerce, Industry & Labour
Fair Trading & Codex Division
4th Floor
ACC House
Apia SAMOA
Ministry of Commerce, Industry & Labour
Fair Trading & Codex Division
P.O. Box 862
Apia SAMOA
Telephone: (+685) 20441
Facsimile: (+685) 20443
Email: codex.samoa@mcil.gov.ws
Or please feel free to see our Contact Us page.
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